Tenants

FREQUENTLY ASKED QUESTIONS FROM POTENTIAL TENANTS:

1. Having viewed and selected a property what should I do next?
2. How long does the application process take?
3. What do I need to pay before I move in?
4. When do I collect keys?
5. What is a tenancy agreement?
6. Who is responsible for contacting the utility companies after I move in?
7. What else do I have to pay for besides the rent?
8. How do I pay future rent?
9. How do I work out the monthly rent payment?
10. What happens if I want to stay on or leave early?

DOWNLOADS

• Download our tenant guide and application form

2. How long does the application process take?

Normally two working days depending on how quickly you supply the required information. On receipt of the information we contact the Landlord and discuss your application. Once the decision has been made by the Landlord we will contact you by telephone.

4. When do I collect keys?

Once your application has been accepted by the landlord, your deposit and rent has been paid, we will then agree a date for signing. On that date a tenancy agreement will be signed and keys handed over.

6. Who is responsible for contacting the utility companies after I move in?

It is your responsibility to contact the utility providers and provide them with the relevant meter readings to open an account. Please note that it is important that you contact the utility providers within 48 hours of tenancy to avoid termination of supply. This also applies when you are vacating the property and you must contact the utility company to make them aware of your vacation date. Failure to do this may result in a new tenant taking up occupation and using the utility under your name and you will be billed because the utility company still has your name on the account as the tenant. Some utility companies have a charge to have the service activated, this is the tenants responsibility to pay this. This should be negotiated with the relevant utility companies before moving in so as not to have an interrupted supply. This is solely the tenants responsibility.

8. How do I pay future rent?

All future rents will be paid by standing order on an agreed date. Please note that the standing order will be required to be signed by you on the day you sign for a property.

10. What happens if I want to stay on or leave early?

Most of our agreements are for six months and thereafter month to month until terminated by not less than four weeks notice in writing given by either party. Tenants abiding by the terms within the lease, i.e. paying rent on time and looking after the property are welcome to continue their tenancy. If you leave before the end of the term you will remain responsible for the rent until the end of the term agreed. Any increase in rent will be notified to you in writing as per your agreement.